Returns:
Unfortunately, We DO NOT accept returns as all sales are FINAL here in the CITY!

Exchanges: 
Here at HOTTEST SHOE IN THE CITY we DO NOT accept exchanges at all.

Refunds:
Please review our policies before purchasing and fully review description of the item as all sales are final and there will be no refunds provided. It’s okay to call the number below to inquire about a item before making your purchase. Please call during our business hours. 

If you have any further questions, call us at 804-418-9500 or send an email to hottestshoeinthecity@yahoo.com

We are an online only boutique, we do not meet/ provide drop offs in the community at all. However, we do ship your items out right away and email your tracking confirmation. We also provide your receipt via email.

 -Mrs. Johnson

Business Hours:

Mon-Fri 10-6pm est.

Sat 10-5pm est.

Sun:11-3pm est  (email only)